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VisiTrack
Visitor Management System نظام إدارة الزوار
Every visitor. Verified, recorded and accounted for.
Cloud visitor management for gated communities, office towers and commercial sites in the UAE – with Emirates ID reading, QR passes and instant reports, in English and Arabic.
Emirates ID reading
Chip reader or phone camera fills the form in seconds.
QR passes & badges
Invite in advance, scan at entry and at exit.
Cloud, any device
Reception PC, tablet or phone – nothing to install.
Secure & PDPL-ready
Separate data per customer, automatic retention.
Built for
One system for every kind of gate
VisiTrack replaces paper logbooks and old single-PC software with a secure cloud system your guards, residents, tenants and managers can all use.
Gated villa communitiesVilla picker; residents approve their own guests.
Office towersTenant companies, offices and the employee to meet.
Commercial sitesContractors, deliveries and staff categories.
Supplied, installed & supported in the UAE by our groupSIRA ApprovedTDRA Registered Contractor
Features
Everything your gate needs, in one system
1
Fast gate check-in
- Walk-in check-in with villa or company picker
- Returning visitors found by name, phone or ID
- Live “inside now” list with overstay warnings
2
Emirates ID & document reading
- One-click chip reading with an ID card reader
- Name EN/AR, ID no., date of birth, nationality, expiry and chip photo
- Or photograph EID, passport, visa or licence – AI reads it
3
Pre-registration & QR passes
- Residents and tenant companies invite guests in advance
- Visitors receive a QR pass link on their phone
- Guards scan the QR or type the pass code
4
Approvals
- Visitor types can require host approval
- Residents or companies approve or reject remotely
- E-mail alerts for invitations, approvals and arrivals
5
Self check-in kiosk & QR poster
- PIN-protected kiosk on a tablet at the gate
- Visitors scan a poster and register on their own phone
- Shorter queues at busy times
6
Visitor badges & QR check-out
- Printed 100 × 62 mm badge with photo and QR
- Scan the badge at exit to check out
- Automatic midnight check-out keeps counts accurate
7
Blacklist & emergency roll-call
- Blacklist with reason, checked at every entry
- Expired-document warnings
- Roll-call of everyone inside, with tick-off and print
8
Reports & audit trail
- Visitor report with photos – Excel and PDF
- Monthly detailed workbook, one sheet per category
- Dashboard, trends and a full audit log of every action
How a visit works
From invitation to exit – every step recorded
01Invite
Host pre-registers the guest; QR pass sent to their phone
02Arrive
Guard scans the pass or reads the Emirates ID at the gate
03Verify
Blacklist and document checks; approval if required
04Badge
Check-in recorded with guard name; badge printed
05Exit
Badge scanned at exit – or auto check-out at midnight
See it in action
Simple for guards. Clear for managers.
Palm Grove VillasVISITOR
Ahmed Al MansooriVilla A-12 · Rashid Al Falasi11 Nov 2026 · 09:40 · #V-106
Scan at exit
Printed visitor badge100 × 62 mm label with your logo, photo, villa or company and an exit QR code. Works with standard label printers.
Why VisiTrack
Your brand. Your data. Always available.
Your brand, your setup
- Your logo, colours and name on every screen, badge, e-mail and report
- English and Arabic (right-to-left) interface
- Villa community or office tower mode
- Excel import of villas and residents, or companies and offices
- Your own visitor categories, purposes and approval rules
Roles for everyone
- Administrator – branding, users, villas / companies and reports
- Security / reception – gate desk, check-in and check-out
- Resident or tenant company – invite and approve their own visitors
- Welcome screen with the user's name and your logo at every login
- Audit log of every action by every user
Security & data protection
- Secure cloud hosting with encrypted connections
- Each customer's data fully separated
- ID scans and photos in private storage, short-lived links only
- Automatic deletion after your retention period – UAE PDPL (Federal Decree-Law 45/2021)
- Strong passwords with leaked-password protection
What your site needs
Simple hardware, mostly optional
| Internet connection | Any standard office or site connection |
| Reception PC or tablet | Windows 10/11 or tablet with Chrome or Edge |
| Emirates ID card reader Optional | HID OMNIKEY 3121 with the official ICP toolkit |
| Badge label printer Optional | e.g. Brother QL-800 / QL-820NWB, 100 × 62 mm labels |
| Kiosk tablet Optional | Any tablet on a stand at the gate |
Before and after
Paper logbook vs VisiTrack
| Paper / old software | VisiTrack | |
|---|---|---|
| Access | One reception PC only | Any PC, tablet or phone, from anywhere |
| ID details | Typed by hand, often incomplete | Read from the Emirates ID chip or photo |
| Check-outs | Many visitors never signed out | Badge scan at exit plus automatic midnight check-out |
| Accountability | Guard names missing or generic | Real guard name and time on every entry and exit |
| Reports | Manual, incomplete or cut-off PDFs | Complete Excel and PDF reports in one click |
Book a demo
See VisiTrack working with your own data
Tell us a little about your organisation. We will arrange a short online or on-site demo with your own villas or companies loaded.
- Free, no obligation
- Online or at your office
- Pricing for your size